Three sectors, one platform
sectors we serve
Bold supports more UK alarm and CCTV monitoring control rooms than any other supplier — from commercial alarm receiving centres to FTSE 100 corporations and public sector control rooms.
alarm receiving centre software
Successful alarm monitoring software requires a combination of functionality and stability.
Some systems are long-established and dependable, yet they lack innovation and do not provide a competitive edge. Others boast an impressive array of features, but often at the cost of reliability.
Bold Communications' alarm company service software, GeminiSense, however, stands out as the most popular alarm monitoring platform in the UK by successfully balancing robust reliability with innovative features, all at a competitive price.
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Future technology
future technology
The term 'future proof' is frequently overused in the technology sector. The only way to guarantee that monitoring solutions remain relevant for both current and future needs is through ongoing redevelopment and reinvention.
Here at Bold, we regularly release new versions of our software to our users, ensuring they maintain significant operational advantages over similar security solutions in the market.
central station alarm monitoring software
- Intelligent workflow and automated alarm processing
- Complete range of security & safety product interfaces
- Remote site management
- Integrated alarms, CCTV, lone worker, audio device monitoring
- Ergonomically designed alarm handling platform
- Improved return on monitoring control room investment
corporate sector
Corporate sites across various sectors have diverse security needs but universally prioritise the efficient operation of their security systems.
Bold Communications offers robust enterprise alarm software tailored to meet the specific demands of several key industries.
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Operational efficiency
operational efficiency
By addressing the unique challenges of these sectors, Bold enhances security effectiveness and operational efficiency. These include:
- Finance
- Ensuring the safety of assets and sensitive information with reliable, high-security monitoring.
- Utilities
- Protecting critical infrastructure with systems that monitor for any disruptions or unauthorised activities.
- Retail
- Offering scalable solutions that enhance theft prevention and ensure safety across multiple locations.
- Manufacturing
- Safeguarding facilities and equipment from threats and ensuring regulatory compliance.
- Ports
- Monitoring extensive areas and managing access to secure and protect international gateways.
Safety first
safety first
Bold's corporate software clients include mega-industrial manufacturing plants, busy sea ports, utilities and transport systems.
For these customers, it is vitally important that monitoring is integrated with overall site security and safety objectives, which may be quite different from conventional alarm monitoring. For example, high risk sites can generate potentially catastrophic consequences in the event of a mishap.
enterprise alarm software
Bold's GeminiSense provides a stable alarm monitoring solution, with well thought out escalation processes, to meet all the needs of the corporate and industrial user.
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multiple signalling paths
Supporting multiple signalling paths to ensure that event data does not fail to reach the monitoring control room, alarm events are prioritised according to type with operators notified immediately as soon as received.
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multiple connections
High priority events can be automatically broadcast by voice and SMS over the mobile phone network to relevant user groups, saving time and mitigating risk. All activity – alarm events, operator actions and response – are logged in the system and can be reviewed directly or over a web interface.
public sector
In the public sector, the safety of staff and the protection of assets are more critical than ever.
Bold Communications has crafted specialised monitoring and management software to meet the unique security needs of various public entities. These solutions cater to:
- Local Authorities
- Enhancing community safety with comprehensive monitoring systems that protect public properties and support emergency response.
- Hospitals
- Securing sensitive healthcare environments to ensure the safety of patients, staff, and visitors, while safeguarding medical equipment and pharmaceuticals.
- Universities
- Implementing campus-wide security measures that protect students, faculty, and infrastructure, facilitating a safe educational environment.
- Police
- Providing robust systems that support law enforcement efforts, ensuring the security of police facilities and enhancing public safety.
- Defence Industry
- Offering high-security solutions to safeguard critical defence infrastructure and sensitive information.
Delivering response
delivering response
To enhance cost-effectiveness, Bold's GeminiSense alarm monitoring and security management software are typically managed from an integrated control room that meets our customers' 24/7 operational needs.
We collaborate closely with our public sector partners to enhance their ability to respond quickly and appropriately to real-time alarm events.
Our training equips operators with the skills to manage remote sites effectively using alarm processing, visual verification, online maps, and workflow management. This is further supported by around-the-clock helpdesk and field support, ensuring comprehensive assistance whenever needed.
dedicated to developing powerful solutions
Bold uses this partnership approach and integrated thinking to develop a powerful solution.
- Intruder, Fire and CCTV monitoring
- Reporting of security activity & key performance indicators
- Fixed and mobile lone worker protection systems
- Police and Defence security monitoring
- Public safety and emergency management
- University and Hospital estates security
Contact
contact us
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