Software · signalling · people
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Three platforms that work as one: the GeminiSense monitoring software, BoldNet signalling over IP and 4G, and Gemini Lone Worker protection — all handled at the same operator workstation.
GeminiSense alarm monitoring software
Bold Communication's GeminiSense is a new generation alarm monitoring software providing an integrated and innovative platform for the control room and security operations centre.
Simple to use but powerful in its operation, GeminiSense automates the whole process, managing security, fire and CCTV and lone worker alarms, and guiding the operator through a workflow of response tasks.
GeminiSense is used by the leading UK alarm monitoring control rooms, including the largest independent Scottish ARC, Connellys Security and retail giant JD Group.
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why GeminiSense?
New security technology is constantly being introduced. It is important that your software platform is continually developed to handle new monitoring innovations. Equally essential is the capability to handle existing legacy security technology.
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Advanced signal monitoring
GeminiSense seamlessly combines old and new, supporting both continuity and innovation.
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Flexible pricing model
Using a scaleable and modular structure, you only need buy those components you require.
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Extend and build systems
As your monitoring operation grows, you can extend and build your system, controlling costs and maximising revenues. Expert technical support is essential for integrated monitoring systems.
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Specialised skills
Developing and maintaining interfaces for the full range of third party security products requires the specialised skills provided by the Bold development team.
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Easy to use
easy to use
The GeminiSense user interface offers a user-friendly experience with its tab and ribbon layout. This familiar environment makes it easy for operators to navigate and efficiently manage alarms. Operators can access all necessary information and resources with just a few clicks, ensuring effective alarm handling.
GeminiSense is fully customisable, allowing operators to access only those components essential for their tasks. This tailored approach ensures that each operator has the tools they need to perform their duties effectively, without unnecessary complexity.
Book a demoReceiver interfaces
receiver interfaces
The team at Bold collaborates with leading security product manufacturers, enabling you to control all your security systems — including alarm panels, communication modes, CCTV, access control, asset protection, and lone worker systems — through a single unified solution.
With one database for all customer records and the GeminiSense common user interface, you can significantly reduce the resources, hardware, and power required in your control room, as well as the training needed for your operators. This streamlined approach is vital for critical protection infrastructure.
Additionally, our sophisticated alarm filtering and processing system effectively minimises false and duplicate signals, ensuring a comprehensive and efficient overview for alarm management and response.
Deployment
hosted or dedicated hardware
A range of deployment options are available for GeminiSense users. The software can be run on dedicated servers with mirrored data for simple fall back, in the client's own virtualized environment or Cloud-based on the Microsoft Azure platform. We help new GeminiSense users to decide what is the best option for them based on cost and their operational requirements.
Book a demo"We had a very bad weather forecast for the weekend so we sent all homeowners with an alarm system an SMS message through Gemini to take special care to close windows, etc, if they intended to be away from home. This was 9,000 messages and prevented a huge number of false alarms and keyholder call outs."
BoldNet IP & 4G
Alarm signalling over conventional phone lines is becoming increasingly unreliable because of low cost phone routing and 'New Generation' communications networks.
At the same time, lines are becoming more expensive, costing money even when not in use, there is no guarantee they will be available when you need them and the PSTN network is approaching end-of-life which is why we offer our customers the option of choosing BoldNet for their alarm signalling comms.
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IP network
IP network
Bold's IP Network provides a fixed infrastructure cost, allowing you to transmit as much data as the network capacity supports. It also promptly notifies you of any connection issues.
Many organisations in the UK and abroad rely on BoldNet for dependable IP alarm signalling protection. We offer a variety of options tailored to different customer risk levels.
In the UK, BT have announced that PSTN will cease to operate by the end-of-life 2025. Now is the time to plan for the future before it's too late.
Talk to us todayfeatures
The BoldNet signalling solution offers you all the advantages of using your existing IT network and low cost mobile data:
- Fully monitored connection
- Use existing IP network or ADSL broadband
- Fast Format and Contact ID signalling
- Low cost roaming SIM mobile data tariff
- Polled 4G and GSM options
- Multiple signalling path
- Unaffected by update, changes and general disruption to the telecoms network
- Easy to install and operate
- Compact size and low power consumption
"We considered a number of solutions when it came to upgrading the security systems at the stations, selecting Bold as they are specialists in this area and we have worked with them in the past."
lone worker protection software
Bold Communication's Gemini Lone Worker system delivers a comprehensive protection solution, designed specifically for local authorities and organisations whose staff face risks while working remotely from the office.
The system ensures rapid and precise location tracking when a lone worker alarm is triggered, and allows operators to listen to the audio to confirm the activation, enhancing safety and response efficiency.
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Mobile software
mobile software
Using the Bold Locator smartphone App or device such as BoldSafe, the user's location, voice and SOS message is communicated to the Gemini alarm monitoring software as a high priority alarm. The voice call is automatically answered with instant recording and logging. The operator can listen to both recorded and live video to verify the incident, with full two-way speech where supported by the device.
GPS co-ordinates are transmitted when the app or device is activated, allowing response services to identify and, if necessary, track the user's location. The lone worker safety and management solution is fully integrated with Gemini alarm and CCTV and can be handled at the same operator workstation.
Talk to us todayProtection
highest levels of protection
Our solutions are engineered to send signals and audio directly to the monitoring control room, bypassing third-party websites, which can be slow and unreliable.
Additionally, it's important to consider the ongoing costs of licensing and mobile tariffs. Bold systems are configured to reduce false alarms and the associated expenses of SMS signalling.
Responses can be automated, such as sending an SMS or email to a coworker. In cases where an attack is confirmed, the operator can immediately contact the police for a prompt response.
The system fully supports the ACPO Unique Reference Number scheme, which facilitates police response and helps manage false alarms. Additionally, Bold Locator enhances security through geo-spatial geofences and asset pairing, providing top-tier protection.
lone worker safety and management solution
- Tracks and traces people and assets
- Zoom facility to multi-layer maps
- Full integration with the Gemini security management platform
- User privacy settings
- GPS co-ordination with latitude and longitude references presented for onward transmission to emergency services
- Capability to create people and asset groups
- Voice support for verification and two way speech
- Full user details including image, device type, red or amber alert
- Supports compliance with British Standards BS5979 and BS8484
- Overview map to locate all individual assets and people, and groups
- Multiple geo-fencing raises an alarm to the control room as soon as a person or asset moves in or out of location and with timed schedules
- All signals and audio recorded at the control room
- Timed check call and duress features
- User's health and medical data can be logged
- Multiple devices and smart phone app supported
"The Gemini Lone Worker solution provides a fast and accurate location trace which, together with the automated voice handling, means we can offer a much better level of protection to our users."
FAQs
common questions
For more information about our alarm signalling solutions, call +44 (0) 1392 364777.
What are remotely monitored alarm systems?
Remotely monitoring an alarm panel means a realtime response can be provided by a CMS or ARC in the event of an intruder or fire activation, even if there is no-one on site. Alarm systems which are not monitored can only sound an alarm bell – which often will be ignored – or simply record the alarm activation.
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